Do you sell cars or work for a dealership?
No. We are an independent car-buying education and consulting service. We do not sell vehicles or represent a dealership. Our goal is to help you become a more informed and confident buyer.
What exactly do you help me with?
We help you better understand the car-buying process so you can make informed decisions. Depending on the service you choose, we can help you evaluate affordability, understand deal terms, identify potential red flags, prepare for dealership conversations, and understand the true cost of owning a vehicle.
Can you help me determine if a vehicle is affordable for me?
Yes. Our affordability-focused services are designed to help you look beyond the advertised monthly payment and consider the broader financial impact of owning a vehicle, including the payment, insurance, fuel, maintenance, expected ownership costs, and other financial considerations.
Our assessment is educational and informational and is not financial, tax, legal, or investment advice.
Can you tell me what car I should buy?
We can help you evaluate your needs, priorities, budget, and the vehicles you’re considering. We provide education and guidance to help you make your own informed decision rather than making the decision for you.
Can you review a deal I’m considering?
Yes. Depending on the consultation package you choose, we can help you break down and better understand the components of a proposed deal, including pricing, financing terms, trade-in considerations, fees, and other important numbers.
Can you negotiate with the dealership for me?
Our services are primarily focused on education, preparation, and helping you understand your options. We do not guarantee that we will negotiate directly with a dealership on your behalf unless a specific service explicitly states otherwise.
Can you help me with both new and used vehicles?
Yes. Our educational approach can be applied to both new and used vehicle purchases.
Can you help me before I go to the dealership?
Absolutely. In fact, preparing before you visit a dealership can be one of the most valuable times to use our services.
We can help you understand your budget, prepare questions, identify potential red flags, and develop a strategy before you’re sitting across from a salesperson.
What if I’m already at the dealership?
If your selected service is designed to review an active deal, we may be able to help you understand what you’re looking at. However, availability and response time can vary, so our services should not be viewed as an on-demand dealership hotline unless specifically stated.
Do you guarantee that I will save money?
No. We do not guarantee savings, a specific vehicle price, financing rate, approval, or any particular outcome.
Our goal is to help you make a more informed decision and reduce the likelihood of making an avoidable mistake.
Do you provide financing or approve loans?
No. We do not provide financing or approve loans. Financing decisions are made by lenders and financial institutions.
We can, however, help you understand financing terminology and evaluate the numbers presented to you.
Do you provide legal or financial advice?
No. Our services provide general education and guidance related to the vehicle-buying process. We do not provide legal, tax, investment, or individualized professional financial advice.
You should consult an appropriately licensed professional when you need advice specific to your legal or financial circumstances.
What happens after I book a consultation?
After you purchase a consultation, you’ll receive the information needed to prepare for your appointment. Your consultation will take place at the scheduled date and time, where we’ll focus on the service you selected and the questions or vehicle-buying situation you want to address.
What should I bring to my consultation?
That depends on the service you purchase. Generally, it can be helpful to have:
- The vehicle you’re considering
- The advertised price or buyer’s offer
- A proposed payment
- Financing information, if available
- Trade-in information, if applicable
- Your expected down payment
- Any questions or concerns you already have
The more information you provide, the more productive your consultation can be.
How long are consultations?
Consultation length depends on the package you purchase. Each service page provides the applicable appointment length and what’s included.
Can I cancel or reschedule my appointment?
Cancellation and rescheduling are subject to our Cancellation & Refund Policy. Please review the policy before purchasing.
Are consultation fees refundable?
Refund eligibility depends on the circumstances and the specific terms of our Refund & Cancellation Policy. Because consultations involve reserved time and preparation, certain purchases or completed services may not be eligible for a refund.
Please review the applicable policy before booking.
What if I don’t know which consultation to choose?
That’s okay. Start with the package descriptions and choose the service that best matches where you are in your buying journey.
If you’re still unsure, contact us before purchasing and we’ll help you determine which service is the best fit.
Do I have to buy a car after my consultation?
No. There is never an obligation to purchase a vehicle.
Our goal is to help you make a better-informed decision—even if that decision is to walk away.
Do you guarantee that a dealership will honor the advice provided?
No. Dealerships, lenders, manufacturers, and other third parties operate independently of us. We cannot guarantee that a dealership will accept a particular offer, price, financing arrangement, trade-in value, or other term.
Is my information kept private?
We take your privacy seriously. Information submitted through our website or provided during a consultation is handled according to our Privacy Policy.
What’s the biggest difference between your service and simply researching online?
Online research can give you information. Our consultations are designed to help you apply that information to your specific buying situation, understand the numbers, ask better questions, recognize potential red flags, and approach the process with greater confidence.
What’s your philosophy?
No pressure. No hype. No judgment.
We’re here to help you understand the decision before you make it.
Because the goal isn’t simply to buy a car.
It’s to make a decision you can feel confident about.