PRIVACY POLICY
Effective Date: August 31, 2026
Musceaux Consulting Group (“Musceaux Consulting Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you visit our website, purchase our products or services, schedule a consultation, complete an assessment, or otherwise interact with us.
This Privacy Policy explains what information we may collect, how we may use it, how we may share it, and the choices you may have regarding your information.
1. Information We Collect
Depending on how you interact with our website and services, we may collect information such as:
Personal Information
This may include:
- First and last name
- Email address
- Phone number
- Billing and shipping information
- Contact information
- Appointment or consultation information
- Information you voluntarily provide when contacting us
Purchase and Transaction Information
When you purchase a product, service, consultation, or digital resource, information related to the transaction may be collected, including the products or services purchased, transaction details, billing information, and order history.
Payment card information may be processed directly by our payment providers. We generally do not have access to your complete payment card number.
Consultation and Assessment Information
If you voluntarily participate in a consultation, questionnaire, affordability assessment, or other educational service, you may provide information relating to your vehicle-buying goals and financial circumstances.
Depending on the assessment or service, this information may include items such as:
- Approximate income
- Monthly expenses
- Existing financial obligations
- Desired vehicle
- Estimated vehicle budget
- Desired monthly payment
- Down payment information
- Trade-in information
- Vehicle ownership expenses
- Other information you voluntarily provide
Please do not provide Social Security numbers, passwords, bank account login credentials, credit card numbers, or other highly sensitive credentials through consultation forms, email, chat, or assessment forms unless specifically requested through a secure third-party service.
2. How We Use Your Information
We may use information we collect to:
- Provide and administer our products and services
- Process purchases and transactions
- Schedule and manage consultations
- Provide requested educational resources
- Respond to questions and customer-service requests
- Communicate with you regarding your purchases or appointments
- Provide and improve our website and services
- Understand how customers use our website
- Prevent fraud, abuse, or unauthorized activity
- Maintain business and transaction records
- Comply with applicable legal obligations
- Send marketing or promotional communications where permitted by law and consistent with your preferences
We do not use information collected through an affordability assessment to make lending or credit decisions.
3. How We Share Information
We may share information with service providers and business partners who help us operate our website and provide our services.
Depending on the services you use, these may include providers responsible for:
- Website hosting and e-commerce
- Payment processing
- Appointment scheduling
- Email delivery
- Customer support
- Digital product delivery
- Analytics
- Website security
- Marketing and communications
These providers may process information on our behalf in order to provide their services.
We may also disclose information when reasonably necessary to:
- Comply with applicable law, regulation, legal process, or governmental request
- Protect our rights, property, or safety
- Investigate suspected fraud, abuse, or unauthorized activity
- Enforce our agreements and policies
- Protect customers, our business, or others
We do not sell your personal information as part of the ordinary operation of our business.
4. Shopify and Third-Party Services
Our website may use Shopify and other third-party services to operate our online store, process transactions, manage appointments, provide digital resources, analyze website activity, or communicate with customers.
These third parties may collect and process information according to their own privacy policies and terms.
Your information may therefore be processed by service providers located outside your state or country.
5. Cookies and Similar Technologies
Our website and third-party service providers may use cookies, pixels, tags, analytics tools, or similar technologies.
These technologies may be used to:
- Keep the website functioning properly
- Remember preferences
- Understand website traffic and usage
- Improve website performance
- Measure marketing effectiveness
- Help detect fraud or security issues
You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect website functionality.
6. Communications
If you provide your email address or phone number, we may use that information to communicate with you regarding purchases, appointments, customer-service matters, requested resources, or other transactions.
Where permitted by law, we may also send promotional communications.
You may unsubscribe from promotional email communications by using the unsubscribe option included in the message.
Even if you opt out of promotional communications, we may continue sending necessary transactional or service-related communications.
7. Information Security
We take reasonable measures designed to protect the information we collect against unauthorized access, disclosure, alteration, or destruction.
However, no website, online service, or electronic transmission can be guaranteed to be completely secure.
You should avoid submitting highly sensitive information through unsecured forms, email, text messages, or other communication methods unless specifically instructed to do so through an appropriate secure system.
8. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain business and transaction records
- Fulfill contractual obligations
- Resolve disputes
- Prevent fraud or abuse
- Comply with legal, tax, accounting, or regulatory obligations
When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
9. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, which may include the ability to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain marketing communications
- Ask questions about how your information is used
To make a privacy-related request, contact us using the contact information provided on our website.
We may need to verify your identity before completing certain requests.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
11. Third-Party Websites
Our website may contain links to websites, services, dealerships, manufacturers, lenders, or other third parties.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable requirements.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.
Your continued use of the website after an updated Privacy Policy is posted indicates your acknowledgment of the updated policy, to the extent permitted by applicable law.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
Musceaux Consulting Group
Email: [Insert Business Email]
Phone: [Insert Business Phone, if applicable]
Website: [Insert Website Address]
Last Updated: August 31, 2026